Refund policy
Return Policy
We have a 30-day return policy. This means you have 30 days after receiving your item to request a return.
Return Eligibility
To be eligible for a return, your item must be:
► In the same condition that you received it
► Unworn or unused
► With tags attached
► In its original packaging
You will also need the receipt or proof of purchase.
How to Start a Return
To start a return, please contact us at:
Returns must be sent to the following address:
If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package.
Items sent back without first requesting a return will not be accepted.
Damages and Issues
Please inspect your order after receiving it. If your item is defective, damaged, or if you receive the wrong item, contact us immediately so we can review the issue and make it right.
Exceptions / Non-Returnable Items
Certain items cannot be returned, including:
► Perishable goods, such as food, flowers, or plants
► Custom products, such as special orders or personalized items
► Personal care goods, such as beauty products
► Hazardous materials, flammable liquids, or gases
We also cannot accept returns on sale items or gift cards.
Please contact us if you have questions about your specific item.
Exchanges
The fastest way to get the item you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.
European Union 14-Day Cooling-Off Period
If the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.
As above, your item must be in the same condition that you received it, unworn or unused, with tags attached, and in its original packaging. You will also need the receipt or proof of purchase.
Refunds
We will notify you once we have received and inspected your return. We will also let you know whether the refund has been approved.
If approved, you will be automatically refunded to your original pa-yment method within 10 business days.
Please remember that it may take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at: